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We highly appreciate your business and do not want to ever let you down. That is why we answer your support tickets within no more than 30 minutes, working to resolve your problems as quickly and satisfactory as possible.
Please note that quick assistance is guaranteed only if you submit a support ticket. If you choose to contact us by e-mail we will do our best to provide a quick reply; support tickets however have a higher priority.
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'30 minutes Rule' is a 60 Host standard. We pledge to our customers response from our Support team within no more than half an hour.
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